Developments that are transforming IT Services companies:
a) Automation:
Earlier automatuion was predominantly about Testing, with repetitive test cases, being executed under Automated Testing. But in altogether different direction; Help Desk and other such activities are now being resolved through machine learning and the emergence of IPSoft is a noticeable trend in this area.
b) Platform:
What earlier used to take millions of lines of code to execute can now be undertaken by leveraging cloud and third part API's. So needing an army of programmers to build a enterprise class systems is no longer needed, You just need a couple of smart guys who have an understanding of the disparate platforms and technical capability to execute them.
a) Automation:
Earlier automatuion was predominantly about Testing, with repetitive test cases, being executed under Automated Testing. But in altogether different direction; Help Desk and other such activities are now being resolved through machine learning and the emergence of IPSoft is a noticeable trend in this area.
b) Platform:
What earlier used to take millions of lines of code to execute can now be undertaken by leveraging cloud and third part API's. So needing an army of programmers to build a enterprise class systems is no longer needed, You just need a couple of smart guys who have an understanding of the disparate platforms and technical capability to execute them.
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